How ONELIFE Senior Living Is Using AI to Reduce Falls, ER Visits, and Staff Burnout

When families begin searching for senior living or memory care, safety is almost always the first concern.

“What happens if my loved one falls?”
“How quickly will someone respond?”
“How do we know they’re truly okay?”

At ONELIFE Senior Living, we believe families deserve clear answers—not uncertainty. That belief is what led us to partner with SafelyYou, an AI-powered fall detection and care intelligence platform designed specifically for senior living.

After seeing early results from a pilot program, we made a decisive move: expanding SafelyYou across all 13 ONELIFE communities—before the pilot even concluded.

Here’s why.

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The Reality of Falls in Senior Living (And Why They’re So Hard to Manage)

According to SafelyYou data:

• 95% of falls in senior living go unwitnessed
• Only 3% of on-the-ground events actually require emergency services

Yet without visibility into what really happened, care teams are often forced into a “when in doubt, send them out” approach—leading to unnecessary ER visits, stressful experiences for residents, and emotional strain for families.

The problem isn’t lack of care.
It’s lack of certainty.

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The Game-Changer: Differentiating Falls from Intentional Self-Lowering

One of the most impactful insights from SafelyYou’s AI is its ability to distinguish between:

• True falls, and
• Intentional self-lowering events (when a resident safely lowers themselves to the ground)

During just 74 days across two ONELIFE communities:

• 174 intentional self-lowering events were identified

Why this matters:

• Staff avoided hours of unnecessary documentation
• Families avoided stressful and often unnecessary ER visits
• Care teams gained clearer insight into residents’ real needs
• Residents received faster, more appropriate care

This kind of clarity fundamentally changes how care decisions are made.

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Faster Response Times Save Lives

Time on the ground after a fall matters—significantly.

Extended time increases the risk of:

• Fall-related complications
• Dehydration
• Rhabdomyolysis
• And even mortality

During the SafelyYou pilot, ONELIFE communities achieved:

• Response times of under 2 minutes
• Compared to an industry-reported average of 40 minutes

SafelyYou Safety AI™ detects on-the-ground events with over 99% accuracy, instantly alerting staff so help arrives when it matters most.

This isn’t just technology—it’s life-saving responsiveness.

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Supporting Care Teams, Not Replacing Them

At ONELIFE, technology is never about replacing people. It’s about supporting the caregivers who show up every day for residents and families.

By reducing unnecessary incident reporting, guesswork, and ER send-outs, SafelyYou helps:

• Lower staff burnout
• Free caregivers to spend more time with residents
• Improve confidence in care decisions
• Create calmer, more stable communities

When caregivers are supported, residents thrive.

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Expanding Beyond Fall Detection: Staffing AI for Smarter Care

Because of the early success of SafelyYou Safety AI™, ONELIFE is also expanding use of SafelyYou Staffing AI™, which helps communities:

• Accurately measure care delivery
• Adjust staffing based on real resident needs
• Identify changes in acuity earlier
• Ensure care plans remain aligned
• Bill precisely for care provided

The result is better clinical outcomes—and more sustainable operations.

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Why We Went All In—Early

ONELIFE CEO Dan Williams put it simply:

“Understanding intentional self-lowerings and the frequency with which they occur makes a tremendous difference in the time staff spends documenting and our ability to provide the right care when an incident occurs.”

The decision to expand SafelyYou across all communities wasn’t about waiting for perfect data—it was about recognizing clear, measurable improvement in care and acting decisively for the benefit of residents, families, and staff.

Read: ONELIFE Senior Living Goes All in on SafelyYou Even Before Pilot Concludes (Business Wire)

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What This Means for Families Choosing ONELIFE

For families, this commitment means:

• Faster response when incidents occur
• Fewer unnecessary ER visits
• Greater transparency and confidence
• Care decisions based on facts, not assumptions
• A community that invests in safety, dignity, and person-centered care

Technology alone doesn’t define great senior living.
But when used thoughtfully, it can elevate care in powerful ways.

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Learn More About Life at ONELIFE Senior Living

If you’re exploring senior living - assisted living or memory care - and want to understand how safety, responsiveness, and compassion come together, we invite you to connect with an ONELIFE community near you.

Because peace of mind—for residents and families—should never be optional.

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Learn More About SafelyYou

Sources & Further Reading

• SafelyYou Corporate Clinical Outcomes (fall & ER reductions).
• SafelyYou FAQ (event-based recording, alerts, retention/security).
• NIH/NIA-linked research on SafelyYou (reductions in falls and ER visits).
• Research on reduced time on the ground after falls (SafelyYou Guardian).

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Explore ONELIFE Communities Near You

ONELIFE Senior Living is proud to serve families in multiple regions, offering exceptional care and support tailored to each resident’s needs. In Springfield, Oregon, The Esther at Riverbend Assisted Living provides personalized assisted living services, while The Rawlin at Riverbend Memory Care specializes in compassionate Alzheimer’s and dementia care. Families in Salem can find trusted support at Battle Creek Memory Care, and those in Beaverton benefit from the warm, secure environment at Waterhouse Ridge Memory Care.

For families in Nevada, Vineyard Henderson Memory Care offers expert dementia care in the heart of Henderson, while in California, The Reserve at Fountaingrove Memory Care provides high-quality memory support in Santa Rosa, and The Woodlake Senior Living serves Sacramento with a full spectrum of senior living options. In Cottage Grove, Oregon, Middlefield Oaks Senior Living combines independence and care, while in the Midwest, The Laurel at Vernon Hills Memory Care stands as a dedicated resource for families in Vernon Hills, Illinois. Finally, in Phoenix, Arizona, Shadow Mountain Memory Care delivers compassionate, all-inclusive memory care in a safe and engaging setting.

No matter which location you choose, every ONELIFE community is united by the same mission: providing exceptional care, meaningful activities, and a true sense of family for residents and loved ones.

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